Category: Service Announcements

💳 Paying Made Easy with Podium!

💳 Paying Made Easy with Podium!

We’ve been using Podium for payments since 25/11/2024, and honestly, it’s been great. No more issues with Eftpos machines or waiting for connections — everything just works smoothly.

You’ll get a digital receipt sent straight to your phone or email, and you can pay however suits you best — Apple Pay, Google Pay, or card.

There are no hidden costs with Podium — just a small surcharge (around $1.20 on a $100 call-out) to cover processing.
We like to keep things clear and upfront, so you always know what you’re paying for.


🚗 Call-Out & Cancellation Policy

  • Payment is taken before dispatch.
    Once payment is made, your booking is confirmed and non-refundable.

  • Cancellations:
    If you cancel after payment (at any time), the full call-out fee applies — as that time slot and technician are allocated to your job.

  • Call-out fees apply whether the vehicle is repaired roadside or requires towing.

Most call-outs around the west and north of Melbourne are around $100, depending on area and time.

Payment Method

Hi everyone,

To improve our service, Blackstock Roadside Service is moving away from Eftpos machines. Instead, we’re excited to introduce Podium as our new payment system. This change helps us avoid technical issues, reduce rising fees, and provide a more reliable and convenient payment experience.

From 25/11/2025, we’ll accept:
✅ Secure online payments through Podium
✅ Mobile payments (Apple Pay, Google Pay)
✅ Credit card processing

Thank you for your support! If you have any questions, we’re happy to help.

The Blackstock Roadside Service Team

Opening Hours For Roadside

  • Mn-Fr
    24/7 Hours
  • Sat
    24/7 Hours
  • Sun
    24/7 Hours